Refund and Returns Policy

Overview

Our shop sells only virtual and/or downloadable products. Downloadable products include printables, tutorials, and guides; virtual products include event tickets for classes and other events.

There are no refunds on downloadable products.

If you need to withdraw from an event you have registered and pre-paid for, you must do so by the withdrawal deadline to receive a refund. For monthly classes, the withdrawal deadline is three (3) days prior to the event; for mega-classes and other large events, the withdrawal deadline is ten (10) days prior to the event.

When a refund is processed, a credit will be applied to your original method of payment. If your refund has not appeared after five (5) days, first check your bank account and/or contact your credit card company, as it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {laura@inkyfingers.ca}.